How Can We Help?
Customer Us
Questions + Feedback
Contact us if you have a
question for the AA Access
team or feel free
to submit any website
feedback.
Adverse Events
Contact our team to report a suspected adverse event
For CoolSculpting®: coolsculpting.apacsupport@allergan.com
For Botox® (Botulinum Toxin A): INPV@abbvie.com
For Juvederm® & SKINVIVETM: MedDeviceComplaintsAPAC@abbvie.com
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Registration, Account & Password
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You can set up an account by clicking on 'Sign Up'. You can enter your details and clinic practice information by following the process.
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Our Customer Service team will verify your details and set up your account at the earliest.
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If you need to change or edit any of your account details,you can log in to your account and visit the "My Account" Page.
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If you have forgotten your password or email, you can reset/retrieve it by clicking the "Forgot Your Password" or "Forogot your email" option available on the log in page.
Adverse Events and Claims
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Pharmaceutical companies are legally required to collect and report any adverse events related to their products. Where a complication has arisen and an Allergan Aesthetics, an AbbVie company product is involved, it is important to report this event as quickly as possible.
Contact us to report a suspected adverse event on the following email addresses
For CoolSculpting®: AGN-coolsculpting.apacsupport@abbvie.com
For Botox® (Botulinum Toxin A): INPV@abbvie.com
For Juvederm® & SKINVIVETM: MedDeviceComplaintsAPAC@abbvie.com
Product/Education
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For general enquires about Allergan Aesthetics, an AbbVie company products, please contact us on 08040707195.
For medical enquiries regarding an Allergan Aesthetics product, please contact via email on IN-Allergan@allergan.com
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Please submit a request to contact you through email on IN-Allergan@allergan.com
Training and Commercial
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To become a customer, please email on IN-Allergan@allergan.com with your contact information and healthcare professional specialty. One of our representatives will reach out to you.