How Can We Help?

Customer Us
Questions + Feedback

Contact us if you have a
question for the AA Access
team or feel free
to submit any website
feedback.

Adverse Events

Contact our team to report a suspected adverse event

For CoolSculpting®: coolsculpting.apacsupport@allergan.com

For Botox® (Botulinum Toxin A): INPV@abbvie.com

For Juvederm® & SKINVIVETM: MedDeviceComplaintsAPAC@abbvie.com

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Frequently Asked Questions

    Registration, Account & Password

    You can set up an account by clicking on 'Sign Up'. You can enter your details and clinic practice information by following the process.

    Our Customer Service team will verify your details and set up your account at the earliest.

    If you need to change or edit any of your account details,you can log in to your account and visit the "My Account" Page.

    If you have forgotten your password or email, you can reset/retrieve it by clicking the "Forgot Your Password" or "Forogot your email" option available on the log in page.

    Adverse Events and Claims

    Pharmaceutical companies are legally required to collect and report any adverse events related to their products. Where a complication has arisen and an Allergan Aesthetics, an AbbVie company product is involved, it is important to report this event as quickly as possible.

     

    Contact us to report a suspected adverse event on the following email addresses

     

    For CoolSculpting®: AGN-coolsculpting.apacsupport@abbvie.com

     

    For Botox® (Botulinum Toxin A): INPV@abbvie.com

     

    For Juvederm® & SKINVIVETM: MedDeviceComplaintsAPAC@abbvie.com

    product ordering

    Product/Education

    For general enquires about Allergan Aesthetics, an AbbVie company products, please contact us on 08040707195.

     

    For medical enquiries regarding an Allergan Aesthetics product, please contact via email on IN-Allergan@allergan.com

    Please submit a request to contact you through email on IN-Allergan@allergan.com

    Training and Commercial

    To become a customer, please email on IN-Allergan@allergan.com with your contact information and healthcare professional specialty. One of our representatives will reach out to you.

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