1-800-252-224 (AU)
0-800-659-912 (NZ)
How Can We Help?
Customer Service
Questions + Feedback
Contact us if you have a
question or feedback for
the AA Access team
Adverse Events
Adverse events should be reported.
Reporting forms and information
can be found at https://www.allerganaesthetics.com.au/about/report-an-adverse-event
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Registration, Account & Password
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New customers can sign up for an account by visiting 'Join Allergan Advantage'. Here you can enter your details and clinic practice information.
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Our Customer Service team will verify your details and set up your account within a week.
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If you need to change or edit any of your account details, for example your shipping address, please contact Customer Service on 1800 252 224 and we will process these changes for you.
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If you have forgotten your password, you can reset it by accessing the login portal and selecting 'Forgot Password'. If you cannot remember your login email, please contact Customer Service on 1800 252 224.
Adverse Events and Claims
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Pharmaceutical companies are legally required to collect and report any adverse events related to their products. Where a complication has arisen and an Allergan Aesthetics product is involved, it is important to report this event as quickly as possible.
To report an adverse event or side effect, please visit allerganaesthetics.com.au/about/report-an-adverse-event.
Product/Education
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For general enquires about Allergan Aesthetic products, please contact Customer Service on 1800 252 224.
For medical enquiries regarding an Allergan Aesthetics product, please contact the Medical Information department, by phone: 1800 252 224 (select option 4) or email: medinfoanz@abbvie.com
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We can offer you a MS Teams call to go through the products and answer any specific questions at a time that is convenient for you. Please submit a request to contact the Customer Service Team, who will book your call with a Product Specialist.
Training and Commercial
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To become a customer, please speak with our Customer Service team on 1800 252 224, who will take your contact information and healthcare professional specialty.